Returns Policy

We want you to be happy with your purchase from FactoryOutletStore.com. We strive to provide our customers with the highest level of service possible. From first visit to order delivery, we want you to be completely satisfied with your experience.

You may return or exchange most merchandise for a refund within 30-days from date of purchase.

We will not accept items back unless they are returned with the manufacturer's original packaging.

FactoryOutletStore is not liable in any way for returned packages that were lost or damaged during shipment.

To get started, please enter your order number and a zip code below and we'll guide you through the quick and easy return process.